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Public Grievances Management System

Start Date: 27-11-2019
End Date: 27-02-2020

The state government is committed to provide basic amenities to the citizens of all the civic bodies of the state. For this purpose, by utilizing the civic amenities maintained by ...

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The state government is committed to provide basic amenities to the citizens of all the civic bodies of the state. For this purpose, by utilizing the civic amenities maintained by the bodies, Public grievance management system was implemented from the center of the call center for related problems.

Citizens can register related to their complaint or suggestion.
• Road, drainage, sanitation, water
• Supplies and Wiper Lighting
• Construction of roads and drains
• Tax Assessment and Holding Number
• Illegal construction
• Cleaning of pool
• Death certificate, birth certificate, and business license
• In relation to complaints and suggestions, NULM and PMA

Call the call center or open the website to know the status of the complaint lodged.
1. Toll Free Number - 1800-1202929
Monday to Saturday from 10 am to 5 pm
2. Landline Number - 0651-712-2727
Monday to Saturday from 10 am to 5 pm
3. Whatsapp and SMS Number - 7633928444
4. E-mail pgms@dmajharkhand.in
5. Website www.udhd.jharkhand.gov.in www.dmajharkhand.in
Facebook \ twitter @DMAPGMS

To make the above work successful, suggestions of citizens are invited on Jharkhand.mygov.in

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24 Record(s) Found
4452220

Bhawna 4 years 5 months ago

PENCIL (Platform for Effective Enforcement for No Child Labour) Portal – Online complaints regarding Child labour can be filed by anybody on the PENCIL Portal. The complaint gets assigned to the concerned Nodal Officer automatically by the system for rescual, rehabilitation and mainstreaming of the child labourer.

4452220

Bhawna 4 years 5 months ago

EPFiGMS (EPF i Grievance Management System) - It is a customised portal with an aim to redress grievances for the services provided by EPFO (Employees’ Provident Fund Organisation).
UMANG (Unified Mobile Application for New-age Governance) APP - The services of EPFO (Employees’ Provident Fund Organisation) for subscribers have been integrated and offered through UMANG application of Government of India.

4452220

Bhawna 4 years 5 months ago

CPGRAMS (Centralized Public Grievance Redress And Monitoring System) - CPGRAMS is the platform which primarily aims to enable submission of grievances by the aggrieved citizens including of workers from anywhere and anytime (24x7) basis to Ministries/Departments/ Organisations who scrutinize and take action for speedy and favorable redressal of these grievances.

4452220

Bhawna 4 years 5 months ago

The Ministry has taken steps for drafting four Labour Codes on Wages; Industrial Relations; Social Security; and Occupational Safety, Health and Working Conditions respectively, by simplifying, amalgamating and rationalizing the relevant provisions of the existing Central Labour Laws. The 4 Labour Codes contain provisions relating to wage, social security, safety, health and grievance redressal mechanism for workers.

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